Delivery Information

Delivery Policy

For products purchased online with values over AED 150 for delivery in Dubai, “Standard Delivery” can be expected within 2-3 working days. For orders under AED 150 we charge an AED 20 delivery fee. For urgent deliveries in Dubai, we offer a “Next Day Delivery” service for a charge of AED 20. For stationary and technology deliveries outside Dubai we use a third party delivery service for our deliveries and in these cases we charge a flat rate of AED 20. For furniture deliveries in Sharjah and Ras Al Khaimah we charge a flat rate of AED 150 for delivery and assembly.  For Ajman, Abu Dhabi, Fujairah, Ras Al Khaimah, and Umm Al Quwain we charge AED 200 for delivery and assembly. We understand that this may seem like a high cost, however considering fuel charges and man hours it takes to travel out of Dubai, this is a cost we need to factor in. We are very pleased and willing to do deliveries outside of Dubai, however we need to add this additional charge.

Logistics

We have delivery vehicles operating from our central warehouse in Dubai as well as our retail outlets in iRise tower. We have an effective and efficient delivery system in place, aiming to give our customers a speedy and professional delivery service.